WEBSHOP REGULATIONS
MPR-LABS.COM

§1
General provisions

(1) The MPR-LABS.COM online shop [hereinafter referred to as the "Shop"] allows electronic payments for services provided by the Shop Owner, via the Internet, on the basis of these Regulations [hereinafter referred to as the "Regulations"].
The Store is owned by MPR Labs Sp. z o.o., having its registered office in Łódź (93-357) at Kosynierów Gdyńskich 50 St. KRS 0000933485, NIP 7282856967, REGON 520475597.
(3) Whenever the term Consumer appears in this document, it shall mean a natural person who makes a legal transaction which is not directly connected with his/her economic or professional activity.
(4) Payment for services provided by the Store Owner, depending on individual arrangements with the Customer, is made in arrears (deferred VAT invoices) or in advance (proforma documents).
(5) Amounts appearing in the Shop are gross amounts (including VAT).

§2
Payments

(1) Payments can be ordered via the Shop's online system.
(2) In order for the payment to be processed, the customer must provide data allowing verification of the customer and the number of the document(s) to which the payment relates. The shop confirms acceptance of the payment by email.
(3) The conclusion of a sales contract takes place outside the Shop system in accordance with the individually agreed rules of business cooperation.
(4) The shop only allows payment of documents previously issued by MPR Labs Ltd.

§3
Complaints

(1) In the event of a discrepancy between the ordered payment and the facts, the Customer is obliged to immediately report the complaint to the Owner of the Store by e-mail.
(2) The shop will respond to the customer's complaint within 14 days of receiving the complaint.

§4
Right of withdrawal

(1) Pursuant to the Act on the Protection of Certain Consumer Rights and Liability for Damage Caused by a Hazardous Product of 2 March 2000, a customer who is a Consumer has the right to withdraw from a contract.
(2) The Customer who is a Consumer may withdraw from the contract of sale without stating reasons by making a statement to that effect in writing within 14 (fourteen) days from the date of delivery. Sending the declaration before the deadline is sufficient to meet this deadline.
(3) In the event of an effective withdrawal from the sales contract, the contract shall be deemed not to have been concluded.
(4) Within 14 days of the customer's withdrawal from the contract, the Shopkeeper shall return the amount paid to the customer.
(5) The customer shall not be entitled to the right of withdrawal in the cases specified in the Act referred to in paragraph 1 above, namely:

• the provision of services commenced, with the consumer's consent, before the expiry of 10 days from the conclusion of the contract;
• concerning audio and visual recordings and recorded on computer storage media after the consumer has removed their original packaging;
• services which have the characteristics specified by the consumer in the order placed by him or which are strictly related to him;
• services which, by their nature, cannot be returned or whose object is perishable;
• press delivery.

§5
Privacy protection

(1) The administrator of the personal data is the Shop Owner.
(2) Personal data provided to the Shop Owner are provided voluntarily, with the proviso, however, that failure to provide certain data prevents the Customer from ordering payment.
3. the details of the Privacy Policy can be found at Privacy policy

§6
Entry into force and amendment of the Rules of Procedure

(1) These Terms and Conditions shall enter into force on the date of publication on the Store's website.
(2) These Terms and Conditions may be amended and information on amendments to the Terms and Conditions will be sent to customers at the email address indicated in the order 14 days before the amended Terms and Conditions take effect.
(3) In addition, changes to the Terms and Conditions will be published on the Shop website 14 days before the new Terms and Conditions come into effect.
(4) All orders accepted by the Store Owner for fulfilment prior to the date of the change in the Terms and Conditions shall be fulfilled on the basis of the Terms and Conditions that were in force on the date the customer placed the order.
(5) If the customer does not accept the new content of the Rules and Regulations, they are obliged to notify the Shop Owner within 14 days of being informed of the change in the Rules and Regulations.